Description
Key Features:
- Structured Call Handling: Guidelines for Relative Response Teams (RRT) on how to provide confirmed and accurate information to family members and emergency contacts following an offshore incident.
- Data Protection: Clear protocols for handling personal data, including the use of Vantage reports, ensuring compliance with GDPR when sharing information with next of kin or close relatives.
- Multi-Company Coordination: Detailed procedures for managing primary and supporting Relative Response Teams, ensuring collaboration between companies and effective information sharing during large-scale incidents.
- Helicopter Incident Response: Special guidance for handling RRT calls in the event of helicopter-related emergencies, ensuring timely communication and family liaison.
- Flowchart for Efficiency: A practical call-handling flowchart is included to streamline the process of verifying callers and providing critical information.
